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Position Details: Front Office Manager

Location: Jodhpur, Rajasthan
Openings: 1
Salary Range: 35k

Description:

 


???? The Residency – A Boutique Hotel

Location: Ratanada, Jodhpur
Open Positions:

  • 2 Front Office Managers

  • 1 Operations Manager


1. Job Title: Front Office Manager

Location: Ratanada, Jodhpur
Salary Range: ₹15,000 – ₹25,000 per month
Employment Type: Full-Time | On-Site

About the Role:

We are seeking enthusiastic and customer-focused Front Office Managers to oversee daily front desk operations, ensure excellent guest experiences, and maintain high service standards at our boutique property.

Key Responsibilities:

  • Supervise front office team and manage check-in/check-out process.

  • Handle guest queries, feedback, and complaints efficiently.

  • Coordinate with housekeeping and other departments for smooth operations.

  • Manage room reservations, billing, and reporting.

  • Maintain guest records and ensure data accuracy.

  • Monitor daily occupancy and revenue reports.

  • Train and motivate front office staff for excellent guest service.

Required Skills & Qualifications:

  • Graduate/Diploma in Hotel Management or related field.

  • Minimum 2–4 years of experience in front office operations.

  • Excellent communication and interpersonal skills.

  • Knowledge of hotel software (IDS, Opera, or similar).

  • Strong problem-solving and leadership abilities.

  • Fluent in English and Hindi.


2. Job Title: Operations Manager

Location: Ratanada, Jodhpur
Salary Range: ₹25,000 – ₹35,000 per month
Employment Type: Full-Time | On-Site

About the Role:

We are looking for an experienced Operations Manager to oversee all departments, ensure smooth day-to-day hotel operations, and maintain exceptional guest satisfaction at The Residency – A Boutique Hotel.

Key Responsibilities:

  • Oversee front office, housekeeping, F&B, and maintenance departments.

  • Ensure smooth hotel operations and adherence to brand standards.

  • Manage budgets, control costs, and optimize profitability.

  • Handle guest relations and resolve escalated issues promptly.

  • Supervise staff scheduling, training, and performance.

  • Monitor inventory, vendor management, and daily reporting.

  • Coordinate with management for strategic planning and marketing.

Required Skills & Qualifications:

  • Bachelor’s degree or Diploma in Hotel Management.

  • Minimum 4–6 years of experience in hotel operations, including supervisory roles.

  • Strong leadership and organizational skills.

  • Excellent communication and decision-making abilities.

  • Knowledge of hospitality software and reporting systems.

  • Customer-oriented approach with attention to detail.


Why Join The Residency – A Boutique Hotel?

  • Professional and supportive work environment.

  • Attractive salary and growth opportunities.

  • Exposure to premium boutique hospitality operations.


 

Hotel Name: The Residency – A Boutique Hotel
Location: Ratanada, Jodhpur
 


 

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