Position Details: Front Office Executive (Male)

Description:

Job Description: Front Office Executive (Male)

Location: Jaipur, Rajasthan
Salary: ₹15,000 - ₹20,000 per month
Job Type: Full-time

About Us:
We are a reputed healthcare center in Jaipur committed to providing exceptional medical services and ensuring patient satisfaction. We are seeking a professional and dynamic Front Office Executive (Male) to be the face of our organization and ensure smooth operations at the reception desk.

Key Responsibilities:

1. Reception Management:

   • Greet and assist patients, visitors, and vendors with a friendly and professional demeanor.
   • Answer and direct phone calls to the appropriate department or individual.

2. Appointment Coordination:

   • Schedule, reschedule, and confirm patient appointments.
   • Maintain an organized and up-to-date appointment calendar.

3. Patient Assistance:

   • Guide patients regarding registration, billing, and other inquiries.
   • Provide basic information about healthcare services offered.

4. Administrative Tasks:

   • Maintain and update patient records in the database.
   • Handle correspondence, emails, and document filing.

5. Cash and Billing:

   • Manage billing and payment processing at the front desk.
   • Maintain records of daily cash transactions.

6. Facility Coordination:

   • Ensure cleanliness and orderliness of the reception area.
   • Coordinate with housekeeping and other departments for smooth operations.

Qualifications & Skills:

• Educational Qualification: Graduate in any discipline.
• Experience: Minimum 1 year of experience in a front office or customer service role (preferably in healthcare).
• Technical Skills: Proficiency in MS Office and familiarity with healthcare management software.
• Soft Skills: Excellent communication skills, both verbal and written.
• Personal Attributes:
  • Presentable and professional appearance.
  • Strong organizational and multitasking abilities.
  • Patient, empathetic, and customer-focused approach.

Benefits:

• Competitive salary based on qualifications and experience.
• Opportunity to work in a professional and growth-oriented environment.
• Training and development opportunities.

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