Position Details: Front Office Executive (female)

Description:

Job Title: Front Office Executive
Company: Reputed Healthcare Clinic
Location: Jharkhand Mahadev Mor, Jaipur
Salary: ₹20,000 per month
Experience: 2+ years in front office or receptionist roles (preferably in healthcare)
Job Timing: 8:00 AM to 4:00 PM
Employment Type: Full-Time

Job Description:

We are looking for a well-presented and professional Front Office Executive to manage reception and administrative tasks at our reputed healthcare clinic in Jharkhand Mahadev Mor, Jaipur. The ideal candidate will ensure a smooth patient experience by handling appointments, queries, and maintaining the front desk operations efficiently.

Key Responsibilities:

1. Reception & Patient Handling:

   • Greet and assist patients with registration and appointment scheduling.
   • Provide information about clinic services, procedures, and consultation schedules.

2. Appointment & Call Management:

   • Manage incoming calls, inquiries, and appointment bookings.
   • Maintain an organized schedule for doctors and staff.

3. Billing & Records Management:

   • Handle billing, invoices, and payment collection from patients.
   • Maintain accurate patient records and ensure confidentiality.

4. Administrative Support:

   • Assist in daily clinic operations, including documentation and report preparation.
   • Coordinate with medical staff and support teams for seamless workflow.

5. Customer Service & Hospitality:

   • Address patient queries and concerns with a polite and professional approach.
   • Ensure a clean and welcoming reception area.

6. Compliance & Coordination:

   • Ensure adherence to clinic policies, hygiene, and healthcare regulations.
   • Coordinate with vendors, suppliers, and support staff as required.

Qualifications & Skills:

• Graduate or Diploma in Hospitality, Administration, or related field.
• 2+ years of experience in front office or receptionist roles (healthcare experience preferred).
• Excellent communication skills in Hindi & English.
• Proficiency in MS Office (Word, Excel), appointment management software, and billing systems.
• Strong customer service and interpersonal skills.
• Well-groomed, professional, and friendly demeanor.

Why Join Us?

• Opportunity to work in a reputed healthcare clinic.
• Fixed shift timing (8 AM - 4 PM) for work-life balance.
• Competitive salary and career growth opportunities.

Perform an action: